Mercy Rose
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Articles
Recent activity by Mercy Rose-
Security, access, and data handling
Read-only by defaultRenewal Fix operates with read-only access. We never modify data or perform actions inside your systems.No writes to Salesforce, Zendesk, Jira, or SlackNo workflow automation in...
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Alerts, thresholds, and recommended actions
When alerts fireRenewal Fix does not alert on isolated events. Alerts trigger when an account crosses a risk threshold based on correlated signals.This prevents false alarms while still surfacing r...
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Alerts, thresholds, and recommended actions
When alerts fireRenewal Fix does not alert on isolated events. Alerts trigger when an account crosses a risk threshold based on correlated signals.This prevents false alarms while still surfacing r...
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How the Renewal Risk Score works
The Renewal Fix risk score is designed to surface true renewal risk early, not create noise from isolated events.Built from real renewal postmortemsThe scoring model is informed by renewal postmort...
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Pricing, trial, and what’s included
Free trialRenewal Fix includes a 14-day free trial so you can validate signal quality and alert usefulness with your own renewal pipeline.Pricing$500/month, billed quarterly or annually.For larger ...
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Who is Renewal Fix for (and not for)?
Renewal Fix is built for teams that manage enterprise renewals and want earlier warning when an account is drifting toward churn.Good fitEnterprise renewals (ACV > $20k)You’ve been surprised by “he...
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Renewal Fix FAQ
Is Renewal Fix a Customer Success platform?No. Renewal Fix is not a CS platform replacement. It complements your existing tools by detecting renewal risk signals they miss.Do we need to migrate dat...
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What signals does Renewal Fix look at?
Why traditional health scores miss churnMany CS platforms lean heavily on usage and survey metrics. Those often stay green until it’s too late.Renewal Fix focuses on leading indicators that tend to...
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How does Renewal Fix work?
Renewal Fix connects to your existing systems, monitors risk signals continuously, and notifies your team when risk starts stacking up.1) Connect your toolsWe connect via read-only access to tools ...
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What is Renewal Fix?
Short answer: Renewal Fix is an early-warning system for at-risk renewals. It connects to your existing tools, watches for risk patterns, and alerts you so you can step in before they leave.What pr...