Is Renewal Fix a Customer Success platform?
No. Renewal Fix is not a CS platform replacement. It complements your existing tools by detecting renewal risk signals they miss.
Do we need to migrate data or change workflows?
No. Renewal Fix connects via read-only access to tools you already use. Your team keeps working in the same systems as today.
Does Renewal Fix create dashboards?
No. The product is intentionally “no dashboards.” You get:
- Slack alerts when risk stacks up
- A monthly executive brief for leadership
How accurate are the alerts?
Alerts are tuned during a calibration session and designed to trigger when multiple risk signals converge, so they’re fewer and higher-confidence.
How quickly can we get started?
Most teams are live within 7–10 days.
Is there a free trial?
Yes. Renewal Fix offers a 14-day free trial.
How much does it cost?
$500/month, billed quarterly or annually. Custom pricing is available for larger portfolios.
What’s included?
- Unlimited Slack alerts
- Bonus: Account Health Dashboard
- Bonus: Monthly Executive Brief
- Up to 200 enterprise accounts monitored
- One-time calibration included
- 30-day money-back guarantee
- Support coverage during business days
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